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06

Jul 2012

Excellent Customer Service at Wilsons Auctions

Wilsons News

Customer Quote “I just wanted to drop you an email to say that I was really pleased with my purchase at the last Disposal auction in Dublin on Sat 30th June, but more so with the fantastic help and after sales service I received from Shanta Lawlor. In my experience it is rare to have such good service and it was a pleasure dealing with Shanta. This is my first auction purchase and it took quite a few emails and phone conversations to get things sorted out ready to bid live online, then once I had won the item, Shanta arranged for it to be secured onto a pallet for collection. It arrived yesterday and all went very smoothly. Now that I know how straight forward it is, I'll look out for further auctions and certainly recommend it to others in my trade.” Shanta Lawlor, Auction Support Manager Dublin Branch commented, “it is great to get such good feedback from a customer, our aim as a company is to ensure that our customers have no hesitation in dealing with us again and again. When the customer comes first, the customer will last"